Frequently Asked Questions

We accept most major insurance plans and many others as well. Chances are we accept your insurance. Here is the full list:

Aetna
Beech Street
BlueCross/BlueShield
BlueLincs HMO
SoonerBlue
Cigna
Community Care HMO (through NPHO)
Coventry/First Health
CompSource and other Worker’s Comp insurances
Gary Williams Energy / CVR Energy
GEHA (PPO USA)
GLOBAL HEALTH NETWORK
Healthchoice
HealthSmart Preferred Care
Humana ChoiceCare
Humana Medicare Advantage
Insure Oklahoma
Learfield Communications (Meritain Health)
Medicare
MultiPlan
Mutual Assurance
Motor Vehicle Accident Car Insurance
Norman Regional Health System (Waterstone)
NPHO
Oklahoma Electric Cooperative (OEC), Kempton Group
Oklahoma HealthCare Authority (Medicaid)
Oklahoma Health Network EPO
Oklahoma Health Network PPO
Oklahoma Heart Hospital
OSMA
Pacificare
PHCS
ppoNext
Preferred Community Choice PPO (through NPHO)
Secure Horizons
Sooner Care
Sooner Select (Aetna Better Health, Humana Healthy Horizon, and Oklahoma Complete Health)
Tricare prime
Tricare standard
United Healthcare
University of Oklahoma Students
USA Managed Care
VA BENEFITS FOR URGENT CARE FOR QUALIFIED VETERANS
Waterstone
Worknet Certified WorkPlace Medical Plan

We publish transparent self-pay rates and offer a prompt-pay discount at checkout. Call for a quote before you arrive. We provide multiple benefits for our un-insured patients, including discounted visits, labs, x-rays, free removal of sutures placed by us and one free follow up visit following any surgical procedures.

Classen Urgent Care Locations: 6 AM-10 PM 365 days/year (Virtual visits also available.)

Classen Family Medicine Locations: 7 AM-5PM Monday–Friday (Virtual visits (telehealth) can be arranged by request for established patients.)

Yes, we offer convenient, in-house digital X-Ray, EKG, rapid labs (strep, flu, COVID-19, urinalysis) and a lab for routine lab work so you leave with answers, not referrals. If additional labs are needed, we can send them out for rapid results.

Yes! We offer Telehealth Services across our locations with the following options:

• For Family Medicine, telehealth is available to established patients only.
• For Urgent Care, both new and established patients can use telemedicine services.

Get expert medical care from the comfort of your home. With virtual consultations, you can connect with our healthcare providers via video or phone for a range of non-emergency medical needs.

Benefits of Telehealth

• $60 Maximum Fee
• Convenience: No travel or waiting room required.
• Timesaving: Quick and easy appointments.
• Accessible: Perfect for patients with limited mobility or busy schedules.
• Affordable: Lower costs compared to in-person visits.
  

Telehealth Services Cover

• Cold and flu symptoms
• Allergies and skin conditions
• Medication refills and follow-ups
• + More
  

Schedule Now

Text your name, date of birth, email, and the word “E-Visit” to your facility of choice:

• Urgent Care Norman: 405-701-7111
• Urgent Care Moore: 405-378-2001
• Family Care Norman (established patients only): 405-701-3563
• Family Care Moore (established patients only): 405-251-6825

How it Works

• Connect via smartphone, tablet, or computer.
• Consult with a provider and receive treatment or prescriptions.
  

Yes, we offer both school and sports physicals at all of our locations!

Our Classen Medical locations provide sports physicals, school physicals, as well as physicals for camps and Boy Scouts / Girl Scouts.

Urgent care is always walk-in – no appointment needed. For family medicine, please schedule ahead.

• Quick, Thorough & Cost Effective
• Bring your own form to us to complete
• Vaccines and required immunizations Available
• Additional labs, X-rays and EKG services are available if necessary
  

Sports Physicals

Sports physicals help ensure an athlete is safe to play in their school sport or sports organization. Sports physicals are not always mandatory, but they help ensure your child is safe to participate and vaccines are up to date. It is also an opportunity for the medical provider to review their overall health.

School Physicals

Whether it’s time for back-to-school and your child is needing a new school physical, or you are needing a checkup, our qualified staff is able to assist you with everything you need. We can also administer vaccines and required immunizations.

In addition to calling directly, we can communicate with you via text, “Your Patient Portal” and emails.

Yes, you can pay your bill online, simply go to Online Payments and follow the instructions to pay your bill safely and easily online.

Classen Medical Complex offers four primary medical services: Urgent Care, Family Medicine, Occupational Medicine and Telehealth. Each clinic also offers on-site labs, digital X-ray and EKG.

Absolutely – flu, Tdap, childhood immunizations and employer-required vaccines are stocked daily. Routine blood work can be completed in our in-house lab.

Yes, we provide flu shots and vaccines at all of our locations.

No appointment is necessary. Both of our Classen Urgent Care clinics are open 365 days a year from 6 AM to 10 PM. We accept walk-ins on a first-come, first-served basis.

Our patients typically wait 20 minutes or less to see a provider at our locations. We know your time is valuable, and our goal is to provide quality care as quickly and conveniently as possible. We have additional staff on hand to meet patient needs.

During flu season, wait times may be a bit longer as we treat more patients than normal. A new patient’s initial visit will be slightly longer in order to fill out the required new patient paperwork.

Start to finish, we strive to make your visit no longer than one hour.

We can handle a wide variety of procedures and complaints, from stitches, and basic fracture care with splinting to IV fluids, abscess drainage, asthma treatments, sports physicals and more. list of conditions we treat in Norman or Moore.

Yes. Board-certified providers see patients starting at three months old for minor illnesses and injuries.

Rapid antigen and PCR tests are performed on-site with results in 15-30 minutes.

Most SoonerCare plans are accepted; please bring your current member ID so we can verify coverage at check-in.

Yes! If you have been involved in a car accident and are needing medical attention, we can take care of you! We will bill your car insurance directly!

Yes! You can be seen at Classen Urgent Care if you don’t have insurance. If you are unable to use your insurance due to gaps in coverage, or have only Major Medical insurance, we have special discounted prices to help. Contact us for more information at 405-701-7111 for Norman or 405-378-2001 for Moore. We provide multiple benefits for our un-insured patients, including discounted visits, labs, x-rays, free removal of sutures placed by us and one free follow up visit following any surgical procedures.

Classen Urgent Care Locations: 6 AM-10 PM 365 days/year

Digital X-ray is on site with immediate reads for fractures, chest films and abdominal imaging.

Yes, we provide flu shots and vaccines at all of our locations.

Classen Family Medicine Locations 7 AM-5PM Monday–Friday

At Classen Medical, family medicine means comprehensive care for all ages—wellness exams, chronic disease management, immunizations, mental-health screening and more.

A primary care physician (or PCP) coordinates specialist referrals, keeps vaccinations current and catches health issues early – often saving money long-term.

Yes. Established patients can request a virtual visit for medication refills, lab reviews and minor concerns.

Most ACA-compliant plans cover one annual wellness exam at 100 percent. Check your policy or call us to verify.

We see patients of all ages, from newborns to seniors.

Yes! You can be seen at Classen Family Medicine if you don’t have insurance. If you are unable to use your insurance due to gaps in coverage, or have only Major Medical insurance, we have special discounted prices to help. Contact us for more information at 405-701-3563 for Norman or 405-378-2001 for Moore.

Yes, we offer convenient, in-house digital X-Ray, EKG, rapid labs (strep, flu, COVID-19, urinalysis) and in-clinic draws for routine lab work, so you leave with answers, not referrals. If additional labs are needed, we can send them out for rapid results.

Occupational medicine keeps employees healthy and workplaces compliant with OSHA and DOT rules. Services include pre-hire exams, injury care, drug testing and surveillance programs. This helps reduce lost-time costs and record-keeping headaches for employers.

Yes. FMCSA-certified examiners perform same-day DOT exams, vision/hearing checks and urinalysis, with digital MEC submission to employers the same day. Same-day, walk-in appointments are provided at Classen Medical Urgent Care Clinics from 6 AM to 8 PM (including drug screening) or 6 AM to 9 PM without drug screening. You can also schedule a time at our Family Medicine facilities.

Standard pre-placement exams start at $75. Add-ons like audiograms, respirator fit tests, spirometry, lift test and titers are itemized so you pay only for required services. Volume agreements receive bundled discounts.

Absolutely. Employer accounts include monthly invoicing, secure result delivery and customized panel pricing.

Yes. We can handle on-site X-rays, splinting, wound care, laceration repair and more from 6 AM to 10PM daily. Workers’ compensation paperwork is initiated immediately.

Yes, we provide RTW evaluations. An RTW evaluation confirms an employee can safely resume duties post-injury. Providers review records, perform a focused exam and issue a fitness-for-duty letter matching the job description.

Yes, we have multiple occupational contracts with multiple local companies. Visit our occupational medicine page to learn more.

Yes. Classen Occupational Medicine offers immediate triage, digital X-ray and OSHA-ready documentation the same day.

We accept most major insurance plans and many others as well. Chances are we accept your insurance. Here is the full list:

Aetna
Beech Street
BlueCross/BlueShield
BlueLincs HMO
SoonerBlue
Cigna
Community Care HMO (through NPHO)
Coventry/First Health
CompSource and other Worker’s Comp insurances
Gary Williams Energy / CVR Energy
GEHA (PPO USA)
GLOBAL HEALTH NETWORK
Healthchoice
HealthSmart Preferred Care
Humana ChoiceCare
Humana Medicare Advantage
Insure Oklahoma
Learfield Communications (Meritain Health)
Medicare
MultiPlan
Mutual Assurance
Motor Vehicle Accident Car Insurance
Norman Regional Health System (Waterstone)
NPHO
Oklahoma Electric Cooperative (OEC), Kempton Group
Oklahoma HealthCare Authority (Medicaid)
Oklahoma Health Network EPO
Oklahoma Health Network PPO
Oklahoma Heart Hospital
OSMA
Pacificare
PHCS
ppoNext
Preferred Community Choice PPO (through NPHO)
Secure Horizons
Sooner Care
Sooner Select (Aetna Better Health, Humana Healthy Horizon, and Oklahoma Complete Health)
Tricare prime
Tricare standard
United Healthcare
University of Oklahoma Students
USA Managed Care
VA BENEFITS FOR URGENT CARE FOR QUALIFIED VETERANS
Waterstone
Worknet Certified WorkPlace Medical Plan

We publish transparent self-pay rates and offer a prompt-pay discount at checkout. Call for a quote before you arrive. We provide multiple benefits for our un-insured patients, including discounted visits, labs, x-rays, free removal of sutures placed by us and one free follow up visit following any surgical procedures.

Classen Urgent Care Locations: 6 AM-10 PM 365 days/year (Virtual visits also available.)

Classen Family Medicine Locations: 7 AM-5PM Monday–Friday (Virtual visits (telehealth) can be arranged by request for established patients.)

Yes, we offer convenient, in-house digital X-Ray, EKG, rapid labs (strep, flu, COVID-19, urinalysis) and a lab for routine lab work so you leave with answers, not referrals. If additional labs are needed, we can send them out for rapid results.

Yes! We offer Telehealth Services across our locations with the following options:

• For Family Medicine, telehealth is available to established patients only.
• For Urgent Care, both new and established patients can use telemedicine services.

Get expert medical care from the comfort of your home. With virtual consultations, you can connect with our healthcare providers via video or phone for a range of non-emergency medical needs.

Benefits of Telehealth

• $60 Maximum Fee
• Convenience: No travel or waiting room required.
• Timesaving: Quick and easy appointments.
• Accessible: Perfect for patients with limited mobility or busy schedules.
• Affordable: Lower costs compared to in-person visits.
  

Telehealth Services Cover

• Cold and flu symptoms
• Allergies and skin conditions
• Medication refills and follow-ups
• + More
  

Schedule Now

Text your name, date of birth, email, and the word “E-Visit” to your facility of choice:

• Urgent Care Norman: 405-701-7111
• Urgent Care Moore: 405-378-2001
• Family Care Norman (established patients only): 405-701-3563
• Family Care Moore (established patients only): 405-251-6825

How it Works

• Connect via smartphone, tablet, or computer.
• Consult with a provider and receive treatment or prescriptions.
  

Yes, we offer both school and sports physicals at all of our locations!

Our Classen Medical locations provide sports physicals, school physicals, as well as physicals for camps and Boy Scouts / Girl Scouts.

Urgent care is always walk-in – no appointment needed. For family medicine, please schedule ahead.

• Quick, Thorough & Cost Effective
• Bring your own form to us to complete
• Vaccines and required immunizations Available
• Additional labs, X-rays and EKG services are available if necessary
  

Sports Physicals

Sports physicals help ensure an athlete is safe to play in their school sport or sports organization. Sports physicals are not always mandatory, but they help ensure your child is safe to participate and vaccines are up to date. It is also an opportunity for the medical provider to review their overall health.

School Physicals

Whether it’s time for back-to-school and your child is needing a new school physical, or you are needing a checkup, our qualified staff is able to assist you with everything you need. We can also administer vaccines and required immunizations.

In addition to calling directly, we can communicate with you via text, “Your Patient Portal” and emails.

Yes, you can pay your bill online, simply go to Online Payments and follow the instructions to pay your bill safely and easily online.

Classen Medical Complex offers four primary medical services: Urgent Care, Family Medicine, Occupational Medicine and Telehealth. Each clinic also offers on-site labs, digital X-ray and EKG.

Absolutely – flu, Tdap, childhood immunizations and employer-required vaccines are stocked daily. Routine blood work can be completed in our in-house lab.

Yes, we provide flu shots and vaccines at all of our locations.

No appointment is necessary. Both of our Classen Urgent Care clinics are open 365 days a year from 6 AM to 10 PM. We accept walk-ins on a first-come, first-served basis.

Our patients typically wait 20 minutes or less to see a provider at our locations. We know your time is valuable, and our goal is to provide quality care as quickly and conveniently as possible. We have additional staff on hand to meet patient needs.

During flu season, wait times may be a bit longer as we treat more patients than normal. A new patient’s initial visit will be slightly longer in order to fill out the required new patient paperwork.

Start to finish, we strive to make your visit no longer than one hour.

We can handle a wide variety of procedures and complaints, from stitches, and basic fracture care with splinting to IV fluids, abscess drainage, asthma treatments, sports physicals and more. See our list of Conditions we Treat for more.

Yes. Board-certified providers see patients starting at three months old for minor illnesses and injuries.

Rapid antigen and PCR tests are performed on-site with results in 15-30 minutes.

Most SoonerCare plans are accepted; please bring your current member ID so we can verify coverage at check-in.

Yes! If you have been involved in a car accident and are needing medical attention, we can take care of you! We will bill your car insurance directly!

Yes! You can be seen at Classen Urgent Care if you don’t have insurance. If you are unable to use your insurance due to gaps in coverage, or have only Major Medical insurance, we have special discounted prices to help. Contact us for more information at 405-701-7111 for Norman or 405-378-2001 for Moore. We provide multiple benefits for our un-insured patients, including discounted visits, labs, x-rays, free removal of sutures placed by us and one free follow up visit following any surgical procedures.

Classen Urgent Care Locations: 6 AM-10 PM 365 days/year

Digital X-ray is on site with immediate reads for fractures, chest films and abdominal imaging.

Yes, we provide flu shots and vaccines at all of our locations.

Classen Family Medicine Locations 7 AM-5PM Monday–Friday

At Classen Medical, family medicine means comprehensive care for all ages—wellness exams, chronic disease management, immunizations, mental-health screening and more.

A primary care physician (or PCP) coordinates specialist referrals, keeps vaccinations current and catches health issues early – often saving money long-term.

Yes. Established patients can request a virtual visit for medication refills, lab reviews and minor concerns.

Most ACA-compliant plans cover one annual wellness exam at 100 percent. Check your policy or call us to verify.

We see patients of all ages, from newborns to seniors.

Yes! You can be seen at Classen Family Medicine if you don’t have insurance. If you are unable to use your insurance due to gaps in coverage, or have only Major Medical insurance, we have special discounted prices to help. Contact us for more information at 405-701-3563 for Norman or 405-378-2001 for Moore.

Yes, we offer convenient, in-house digital X-Ray, EKG, rapid labs (strep, flu, COVID-19, urinalysis) and in-clinic draws for routine lab work, so you leave with answers, not referrals. If additional labs are needed, we can send them out for rapid results.

Occupational medicine keeps employees healthy and workplaces compliant with OSHA and DOT rules. Services include pre-hire exams, injury care, drug testing and surveillance programs. This helps reduce lost-time costs and record-keeping headaches for employers.

Yes. FMCSA-certified examiners perform same-day DOT exams, vision/hearing checks and urinalysis, with digital MEC submission to employers the same day. Same-day, walk-in appointments are provided at Classen Medical Urgent Care Clinics from 6 AM to 8 PM (including drug screening) or 6 AM to 9 PM without drug screening. You can also schedule a time at our Family Medicine facilities.

Standard pre-placement exams start at $75. Add-ons like audiograms, respirator fit tests, spirometry, lift test and titers are itemized so you pay only for required services. Volume agreements receive bundled discounts.

Absolutely. Employer accounts include monthly invoicing, secure result delivery and customized panel pricing.

Yes. We can handle on-site X-rays, splinting, wound care, laceration repair and more from 6 AM to 10PM daily. Workers’ compensation paperwork is initiated immediately.

Yes, we provide RTW evaluations. An RTW evaluation confirms an employee can safely resume duties post-injury. Providers review records, perform a focused exam and issue a fitness-for-duty letter matching the job description.

Yes, we have multiple occupational contracts with multiple local companies. Visit our occupational medicine page to learn more.

Yes. Classen Occupational Medicine offers immediate triage, digital X-ray and OSHA-ready documentation the same day.